Paralegal – Women’s Legal Service Queensland

Published on July 4, 2024

Applications close 15 August

Paralegals provide specialised administrative and secretarial support that enables the efficient and effective delivery of legal services to our clients.


Key Responsibilities:

  • Provide paralegal and administrative support to Solicitors across the Service. This includes but is not limited to:
    • Assisting with managing client relationships and handling client enquiries.
    • Confirming appointments with clients and preparing related paperwork.
    • Word processing, preparing and editing documents such as letters, file notes, Commonwealth and State court documents, briefs to counsel and other documents.
    • Creating and managing precedent documents.
    • Calendar and email management including monitoring and responding to emails and ensuring an effective bring-up system is in place.
    • Performing administrative tasks associated with managing hardcopy and electronic files including opening and closing files, data entry, filing, file movement register and archiving.
    • Managing administrative arrangements to support court appearances.
    • Managing emails and saving them and relevant documents to the hard copy and electronic file.
    • Managing and responding to referrals to the service and scheduling appointments as required.
    • Assisting clients who arrive without an appointment, booking appointments as required and making relevant referrals.
    • Managing and conducting conflict checks.
    • Approaching all clients and work associated with the service with professionalism, compassion and confidentiality.
    • Entering data into the Client Relationship Management program.
    • Other general administration and organisational tasks as required.
  • Manage the administrative processes associated with Continuing Legal Education (CLE) work, including:
    • Assisting with scheduling CLE’s ensuring that all the relevant information is booked and recorded (e.g. location/venue, number of attendees, key contact details, AV hire, catering etc.).
    • Preparing CLE material for all attendees including relevant WLSQ specific pamphlets / information sheets etc.
    • Organising travel and accommodation as required.
  • Undertake general clerical duties including:
    • Being a back up for Administration from time to time.
    • Copying, faxing, scanning, filing and shredding.
    • Word processing and Dictaphone work.
    • Updating WLSQ client databases and records.
    • Contributing to the development and maintenance of the statistical records of WLSQ, including Attorney General data reporting.
    • Assisting with maintaining WLSQ administrative systems.
  • Provide administrative support to the CEO, Practice Directors and Team Leader as required.
  • Foster professional and respectful relationships with staff, service providers and stakeholders.
  • Work with and support other Paralegals across the Service as and when required.
  • Contribute to a collaborative team culture for staff and volunteers which is professional, productive, supportive and consistent with WLSQ values and feminist principles.
  • Any other tasks as requested by the Team Leader or Practice Director.

Please note, the staff the incumbent provides paralegal support to is to be determined by the Team Leader and is subject to change at any time for any reason.