Innovation and Technology: Opportunities to enhance access to justice

Andrea Perry-Petersen
May 13, 2021, 10:00am - 11:00am
Hosted by: Community Legal Centres Queensland

Despite sustained and robust advocacy, it is well documented that government funding for legal assistance services is insufficient to meet community needs.  With growing demands and increasing pressure on resources, this webinar will consider whether there are effective ways to bridge the justice gap through innovation and technology.

Without overlooking the challenge of the digital divide, Andrea Perry-Petersen will outline how new approaches might increase access to justice, and what is required for effective impact, drawing on case studies from her Churchill Fellowship into human-centred design, multidisciplinary collaboration and digital innovation. As well as real-life examples of effective innovation, she will discuss the principles that make for an effective digital project.

The webinar will also draw upon Andrea’s empirical research on how self-represented litigants engage with technology, content from her podcast ‘Reimagining Justice’ and learnings from her work seeking to serve the consumer legal market in new and sustainable ways. In particular, she will cover how technology may increase efficiency and improve the client experience in organisations with limited resources.

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