Administration Officer – Suncoast Community Legal Service

Published on July 31, 2025

Applications close 21 August

The Administration Officer is a pivotal role in providing legal assistance and support to individuals within the community who face barriers in accessing legal resources.

· This position involves client interaction, case management, legal research, documentation, court support, community outreach and collaboration with legal professionals to ensure the effective delivery of legal services.

· Suncoast Community Legal Service is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people.

KEY RESPONSIBILITIES

· Support the CEO and Managing Solicitor with administrative tasks, marketing, communications, meetings and event coordination; attend key events when required.

· Prepare and compile data, case statistics and service information for reports to stakeholders, funders and internal use.

· Deliver legal and administrative support to the legal team, including case file management, document preparation, transcription and database maintenance.

· Conduct client intake, triage and initial interviews; gather personal and legal information and explain relevant procedures.

· Perform legal research and assist in drafting pleadings, affidavits, correspondence and court documents under supervision.

· Maintain and organise legal files, schedule appointments with clients and stakeholders and track key case deadlines.

· Provide court and hearing support by preparing materials and taking notes during proceedings.

· Coordinate volunteer activities including recruitment, rostering, training, troubleshooting and database management.

· Support community outreach by preparing brochures, presentations and legal education materials in consultation with senior staff.

·  Stay up to date with legal developments and perform other duties as directed to support the organisation’s overall goals.

·  Other tasks – respond to other tasks as and when needed.

SELECTION CRITERIA  

1. Relevant education and experience pertaining to legal studies, law or related field.

2. Experience with working in a legal and /or community environment.

3. Knowledge and skills in relation to proficiency conducting thorough legal research using various resources and databases, demonstrated ability drafting legal documents and experience in case management.

4. Excellent verbal and written communication skills to interact with clients, solicitors, and team members.

5.  Demonstrated commitment to Social Justice and empowerment of vulnerable community members and the ability to relate to people from different cultural and socio-economic backgrounds.

6. Ability to take on a high level of individual responsibility in a small team environment, subject to supervision by the Managing Solicitor.

7. Ability to prioritise, deal with large numbers of requests within a high demand environment.

8. Strong computer skills and adaptability to use of various programs and applications.

9. Driver’s licence and access to a comprehensively insured vehicle.

Essential Requirements

·   Bachelor’s degree in related field

·   1 to 2 years of experience working preferably in a community legal service setting.

·   Proficiency in legal research, document drafting and case management software/tools

·   Excellent communication skills, both verbal and written

·   Strong organizational abilities and attention to detail

·   Ability to work collaboratively in a team environment and independently when necessary.

·   Commitment to social justice and serving underserved communities.

·   Qld Drivers Licence