On Demand Webinars

This webinar series is part of CLCQ’s Mental Health and Wellbeing CPD Program, developed during 2021-2022 to assist frontline CLC workers to manage the impacts of COVID-19, and generously supported by a grant from the Queensland Community Foundation. We encourage you to view and share these recordings with your colleagues and to use the learnings to help support your own wellbeing, and that of your team – in the ‘new normal’.

Supporting your employees (and yourself) with LifeWorks employee assistance program for CLCs presented by Lifeworks Account Manager, Jacinta Solomon. (August 25, 2021)

Rising from the ashes: Breaking the burnout cycle for greater satisfaction, vitality and meaning at work presented by Dr Mendy Neralic.  (September 16, 2021)

Wellbeing in the workplace presented by Indigenous Mental Health First Aid Master Trainer Mark Watego.  (No recording as this was presented as an interactive live session).

Emotional Intelligence at Work – Self-regulation tips and strengths-based tools presented by Jan Ungerer, Director of Insightful Communications. (November 24, 2021)

Managing psychosocial hazards in community legal centres presented by Andrew Wydmanski (Senior Associate) and Muirgen O’Seighin (Associate) from Allens.  (February 24, 2022)

Sustainable Leadership in CLCs presented by Joan Wilson-Jones from JwJ Consulting Brisbane.   (July 18, 2022)

Reimagining work – transforming work culture through everyday leadership presented by Dr Mendy Neralic.  (July 28, 2022)

The recent weather events in South East Queensland has seen thousands of people have their homes and cars damaged by storms, rain and flooding. This has led to many additional people contacting community legal centres for legal help.

Community Legal Centres Queensland have developed a series of re-fresher webinars on key legal areas that will arise with clients over this event.

Navigating neighbourhood disputes and damage to property from floods presented by Aaron Alcock (Special Counsel, Litigation and Dispute Resolution) and Tom Buckley (Special Counsel, Planning and Environment) from HopgoodGanim Lawyers.

Disaster Legal Assistance – What to expect in response and recovery phases presented by Bill Mitchell, Principal Solicitor at Townsville Community Law.

Assisting flood affected consumers with insurance claims presented by Paul Holmes, Principal Lawyer Civil Justice Services at Legal Aid Queensland and Bridget Burton, Director of the Human Rights and Civil Law Practice at Caxton Legal Centre.

The impact of flooding on tenancy arrangements – Hints and tips for helping tenants navigate the aftermath presented by Justin Raiteri, Senior Associate in the Commercial Property Team at HopgoodGanim Lawyers.

An employee’s workplace rights when the water rises presented by Edmund Burke (Partner) and Aiyana O’Meara (Lawyer) from Holding Redlich.

Body corporate disputes arising from flood damage  presented by Anthony Pitt (Special Counsel, Litigation and Dispute Resolution) and Hayley Harvey (Senior Associate, Litigation and Dispute Resolution) from HopgoodGanim Lawyers

Floods and Insurance: How to navigate insurance claims presented by Anne Hoffmann, Senior Associate in the insurance disputes team at Herbert Smith Freehills. 

The Financial Protections Service is provided to middle-aged Queenslanders who are approaching retirement and undertaking financial decision making for later life.

The service facilitates access to and uptake of free and independent financial information and advice with a particular focus on improving financial resilience. Service partners will also undertake screening and referral for financial abuse.

There are ten participating Seniors Legal and Support Service (SLASS) and Elder Abuse Prevention and Support Service (EAPSS) organisations across Queensland who deliver the Financial Protections Service. SLASS and EAPSS are experts in providing legal, social work, financial counselling and mediation services to older Queenslanders. Links to these organisations can be found at the bottom of this page.

The Financial Protections Service has partnered with the National Seniors Financial Information Desk, an independent financial information service funded by National Seniors that aims to improve retirement information available to older Australians. The service was developed in consultation with the Financial Counsellors’ Association of Queensland.

The Financial Protections Service was co-designed by Caxton Legal Centre and the Townsville Community Legal Service and is funded by the Department of Communities, Disability Services and Seniors. The service guides, practice manual and training webinars were co-authored and developed by Bill Mitchell (Principal Solicitor, Townsville Community Law) and Melody Valentine (Solicitor, Caxton Legal Centre).

Community Legal Centres Queensland wants to ensure that community legal centre (CLC) workers and others accessing this website feel safe, and are able to access appropriate and timely help and support.

CLCs provide important support and assistance to people who have experienced violence and trauma, and CLC workers and volunteers necessarily undertake training and reading in these areas as part of their professional development requirements.

As such, some of the training materials and webinars on this website may be disturbing, upsetting or trigger strong/negative emotions for victims and survivors of violence and trauma, and others.

Even if you have not directly experienced trauma, it is important to be aware of the effects that working with clients who have experienced trauma can have on your own emotional and mental wellbeing (this is known as vicarious trauma).

Community Legal Centres Queensland respects your autonomy. If you feel triggered or upset by any of the content or materials provided here, we would encourage you to use your discretion as to whether you should continue reading, watching or listening to the material.

You may also wish to access more information and resources, as well as professional support or advice from one of the free and confidential organisations listed below.

Links

• Lifeline Australia
  Australia-wide 24 hour crisis support and suicide prevention services
• Beyond Blue
  Australia-wide 24 hour information and support about mental health, including anxiety, depression and suicide.
• 13 YARN
  If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.
• LifeWorks Employee Assistance Program (now called Telus Health)
  LifeWorks is the EAP for Queensland community legal centres receiving CLSP funding and can provide free confidential advice to CLC workers. Contact your employer for further information.
• LawCare (Queensland Law Society)
  Confidential, personal and professional support for QLS members to help proactively manage health and wellbeing.
• Blue Knot Foundation
  Short term phone counselling support, information, resources, tools and workshops to help survivors of complex trauma, as well as professional development training, supervision, consultancy and other services to practitioners, organisations who work with survivors.
• DV Connect
  Womensline: 24 hour support for women experiencing domestic or family violence; Mensline: Free, confidential telephone, counselling, referral and support service for men; Sexual Assault Helpline: Telephone support and counselling regarding sexual assault or abuse.
• QPASTT
  Flexible and culturally sensitive services that aim to address the physical, psychological and social needs of survivors of torture and trauma.